WeTip support
What can we help you figure out?
Straightforward answers for supporters and creators, from a first tip to a settled payout.
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Getting startedSet up WeTip, find your way around, and make your first interaction count.3 guidesTips & paymentsUnderstand checkout, payment status, receipts, and the supporter experience.3 guidesCreator toolsShape your tip page, connect stream alerts, and manage community messages.11 guidesAccount & safetyKeep your account secure and know how WeTip protects the community.8 guidesPayouts & refundsFollow money from creator balance through settlement and refunds.4 guidesAffiliate programJoin the program, share promo links, track referrals, and withdraw your rewards.6 guides
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Popular guides
The fastest routes through the questions supporters and creators ask most often.Getting startedCreate your WeTip accountSet up a secure account and choose the right starting path for supporting or creating.3 min readGetting startedSend your first tipLearn how to choose an amount, add a message, and finish a secure creator checkout.3 min readTips & paymentsPayment methods and chargesSee how available payment methods, currencies, fees, and final charges are presented.4 min readTips & paymentsUnderstand tip payment statusesKnow what pending, successful, failed, refunded, and disputed mean for a tip.4 min readCreator toolsSet up your creator pagePublish a clear, trustworthy page that gives supporters the right context before checkout.5 min readCreator toolsConnect WeTip to OBSAdd a WeTip browser source to OBS and keep its private scene URL secure.5 min read
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Send the support team the relevant receipt or account reference. Keep passwords, one-time codes, and full payment details private.