Support topic
Account & safety
Keep your account secure and know how WeTip protects the community.
All guides
Explore account & safety
Secure your accountUse strong credentials, recognize suspicious activity, and respond quickly to account risk.5 min readReport content or a creatorSend a useful safety report while protecting your own private information.4 min readSet up two-step verificationProtect your account with a 6-digit code from an authenticator app, save recovery codes, and sign in if you lose your phone.6 min readVerify your email addressComplete email verification or request a replacement link when the first one expires.2 min readFix sign-in problems and reset your passwordReset a forgotten password, fix a reset link that does not work, and get past Google, Facebook, or Twitch sign-in errors.5 min readExport your creator dataDownload your transactions, settlements, and studio scenes as CSV or JSON files for your records or accountant.4 min readManage your notificationsRead and clear your WeTip notifications, and choose which creator alerts you get for tips, refunds, and payouts.4 min readClose your creator workspaceWhat to do before you close, how the closure review works, and what stops once your creator workspace is closed.4 min read
Human help
Still need a hand?
Send the support team the relevant receipt or account reference. Keep passwords, one-time codes, and full payment details private.