Every confirmed tip has a private receipt reference. It helps you track the payment without sharing sensitive payment credentials.
Find a receipt
If you tipped while signed in, open Account → Receipts and select the relevant payment. Guest supporters should use the receipt link shown after checkout or delivered to the email address entered during payment.
Details on a receipt
A receipt can include:
- the creator display name;
- payment date, amount, and currency;
- tip and payment references;
- current payment or refund status; and
- a masked description of the payment method.
Share a receipt safely
When contacting support, provide the WeTip receipt reference and the email used at checkout. Never send your password, security code, one-time code, full card number, or bank login.
A receipt is missing
Check that payment reached a successful status and search the spam or promotions folders for the receipt email. A pending or failed attempt may not have a final receipt yet.
Quick check